Pengaruh Kualitas Pelayanan, Kepuasan, dan Hubungan Pelanggan Terhadap Loyalitas (Survei Debitur PT Bank Rakyat Indonesia Unit)

Siswantini, Wiwin and Soekiyono, (2011) Pengaruh Kualitas Pelayanan, Kepuasan, dan Hubungan Pelanggan Terhadap Loyalitas (Survei Debitur PT Bank Rakyat Indonesia Unit). Project Report. Universitas Terbuka, Jakarta.

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Item Type: Monograph (Project Report)
Additional Information (ID): 2011_29.pdf
Uncontrolled Keywords: kualitas pelayanan, kepuasan, loyalitas pelanggan
Subjects: 600 Technology and Applied Sciences > 650-659 Management and Auxiliary Service (Manajemen dan Ilmu yang Berkaitan) > 658.8342 Consumer Behavior (Perilaku Konsumen)
Divisions: Thesis,Disertasi & Penelitian > Penelitian
Depositing User: Praba UT
Date Deposited: 10 Nov 2016 03:11
Last Modified: 10 Nov 2016 03:11
URI: http://repository.ut.ac.id/id/eprint/6138

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