The Importance Of Tutor Evaluation In Relation To The Performance Development Of Universitas Terbuka

Sylvana, Andi and Jamil, (2018) The Importance Of Tutor Evaluation In Relation To The Performance Development Of Universitas Terbuka. In: The 32 Annual conference of the Asian Association of Open Universities2018, 22-27 October 2018, Melia Hotel, Hanoi, Vietnam.

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Abstract

Universitas Terbuka (UT) is one of higher-education institutions that contributes to the global trend in current educational landscape, i.e., Open and Distance Education (ODE), where its learning embraces a distance learning system that highlights self-reliance and andragogy principles. UT constantly seeks to facilitate and enhance the quality of its learning process, despite the distance, to achieve optimum learning outcomes in accordance to its vision by 2021, e.g., to be a world-leading ODE institution that is able to create high quality academic services and products, to implement and develop ODE programs and to promote transformative contribution to them, in addition to disseminating knowledge. To this end, UT is called upon to evaluate the fundamentals of learning assistance programs including face-to-face tutorials (Tutorial Tatap Muka-TTM) on a regular basis. This study aims to measure the extent to which the importance of tutor evaluation positively and significantly contributes to the performance of UT as a high-quality ODE institution. We use a survey research method with a descriptive approach that samples 100 tutor respondents in the academic year of 2017.2, and our data collection results from a questionnaire. Our results indicate that the evaluation of tutor performance, based on administrative aspect, shows that 97 tutors have met the assessment standards, e.g., timely and accurate grading recapitulation, timely submission of 3 tutorial assignments that have been graded and articulated with feedback, providing the statistics of the grades (i.e., the highest and the lowest grades), carrying out tutorials within schedules (8 meetings) and submitting tutorial instrument. On the other hand, 3 tutors are found to lack in the areas of grading recapitulation and assignment submission. These tutors are, consequently, terminated. Despite this unfavorable result, the bulk of tutors have met, or even exceeded to some extent, the performance standards in a way that leads UT performance onto a pathway of becoming a leading higher institution of ODE. It is, therefore, highly suggested that tutor evaluation remains applicable in each semester with the aim of quality sustainability.

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