The Encouragement Of Ergo-Iconic Service Values Toward Agile Government To Improve The Government Service Performance

Andriyansah, and Rulinawaty, and Zainudin, Arif (2022) The Encouragement Of Ergo-Iconic Service Values Toward Agile Government To Improve The Government Service Performance. CosmoGov: Jurnal Ilmu Pemerintahan, 8 (1). pp. 1-13. ISSN P-ISSN 2442-5958


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This study aims to prove that government services that regulate the value of ergo-iconic services are expected to improve services, think about existence, become the entrepreneurial government, build, and create innovative ideas. This study uses an electronic questionnaire that is distributed using the snowball sampling technique. The number of respondents collected was 202 people in one month, 20 days from February to March 2020. Questionnaires distributed through online media can limit the number of answers. If they are under 20 years of age or the same as those who have graduated from college, it can be assumed that they often perform transaction services provided by the government. The Ergo-iconic service value proposed in this study is used as an independent variable. This has proven to be a positive contribution and encourage the government to make improvements and accept the values of the community. In addition, the ergo-iconic value can monitor and provide a comfortable function that has succeeded in improving the performance of government services. The indicator of originality in this study is the value of ergo-iconic services developed from previous studies. The implication of the results of this study is that the ergo-iconic service value model can create public service performance and create agile governance.

Item Type: Article
Additional Information (ID): 22/B0062.pdf
Uncontrolled Keywords: Ergo-Iconic Service Values, Agile Government, Government Service Performance, Community Acceptance Values,Nilai Pelayanan Ergo-ikonik, Pemerintahan Gesit, Kinerja Pelayanan Pemerintah, Penerimaan nilai masyarakat.
Subjects: 300 Social Science > 350-359 Public Administration and Military Science (Administrasi Negara dan Ilmu Kemiliteran) > 351 Public Administration (Administrasi Negara)
Divisions: Koleksi Digital > Artikel
Depositing User: CR Cherrie Rachman
Date Deposited: 05 Aug 2022 03:03
Last Modified: 02 Oct 2023 07:11

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