Pemanfatan Pelayanan E-Government Pada Website Dewan Perwakilan Rakyat Daerah (DPRD) Provinsi Jawa Barat Sebagai Media Penyampaian Informasi

Rubyasih, Arina and Windyaningrum, Rachmawati (2018) Pemanfatan Pelayanan E-Government Pada Website Dewan Perwakilan Rakyat Daerah (DPRD) Provinsi Jawa Barat Sebagai Media Penyampaian Informasi. In: Open society conference, social and political challenges in industrial revolution 4.0 (BNBB), 15 November 2018, UTCC.

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Abstract

E-government services are not only built in the government environment, but the legislative also implements these services through the website of dprd.jabarprov.go.id. The website was built as an online data and information management activity towards Jabar Cyber Province aims to build a media link between the institutions of the Local Legislative (DPRD) of West Java Province and the community, executive, and the business (private) world. This study aimed to explain the service benefits of publishing, interacting, and transacting on the website of the Local Legislative (DPRD) of West Java Province as a medium for delivering information. The research method used descriptive qualitative with the selection of informant using purposive sampling technique. Data collection techniques carried out by in-depth interviews, observation, documentation, and internet search. The data analysis technique used the cycle model of Miles and Huberman. The research results related to the publish service were the dprd.jabarprov.go.id website presented the display of information on the agenda and news on the activities of each commission, faction, and congregation agreement. Publish services allowed the public to access information about profiles as well as a brief description of the functions of the Local Legislative of West Java Province and secretariat institutions. The interacting service was displayed in the form of an e-aspiration portal on the dprd.jabarprov.go.id website which made it easier for the public to deliver aspiration related to responses to legislative products or problems in the community as input for policy making. This website also had a channel that connected to the social media accounts of the Local Legislative of West Java Province such as Facebook and Twitter which function as a two-way communication media. Transaction on the service of this website did not function as a money transfer transaction, but the transactions contained on the website were only limited to community consultations for the needs of board members to make regional policies that could eventually be downloaded by the entire communities. In conclusion the use of the Local Legislative of West Java Provincial website was as a medium for delivering information included publish services, interaction that were related to information on the activities of board members, while the service transaction had not been yet clearly seen as a fuction of service.

Item Type: Conference or Workshop Item (Paper)
Additional Information (ID): ocs-2018-15.pdf
Uncontrolled Keywords: website, DPRD, e-government, West Java
Subjects: 300 Social Science > 350-359 Public Administration and Military Science (Administrasi Negara dan Ilmu Kemiliteran) > 351.3-351.9 Public Administration in Specific Localities (Administrasi Negara di Lokasi Tertentu)
300 Social Science > 350-359 Public Administration and Military Science (Administrasi Negara dan Ilmu Kemiliteran) > 351.598 Public Administration in Indonesia (Administrasi Negara di Indonesia)
Divisions: Prosiding Seminar > Seminar Nasional FHISIP-UT 2018
Depositing User: CR Cherrie Rachman
Date Deposited: 08 Feb 2019 09:21
Last Modified: 13 Feb 2019 07:29
URI: http://repository.ut.ac.id/id/eprint/7965

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