Items where Author is "Ismail, Riswandhi"

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Thesis

Ismail, Riswandhi (2014) Kepuasan Nasabah sebagai Mediator antara Kualitas Layanan dan Kualitas dalam Meningkatkan Loyalitas Nasabah pada PT. BPRS Syarikat Madani Batam. Masters thesis, Universitas Terbuka.

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