Items where Author is "Kereta, Laurensius Boro"

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Thesis

Kereta, Laurensius Boro (2013) Analisis Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan pada Perusahaan Daerah Air Minum (PDAM) Kabupaten Flores Timur. Masters thesis, Universitas Terbuka.

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