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Items where Author is "Kurniawan, Deddy"
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Kurniawan, Deddy (2016) Model Peningkatan Loyalitas Pelanggan dengan Pengoptimalan Nilai Konsumen, Teknologi Informasi, dan Kualitas Pelayanan di BNI Kantor Cabang Pati. In: Seminar Nasional VIII 2016 Fakultas Ekonomi UT: Challenge and Strategy Faculty of Economics and Business in Digital Era, 24 November 2016, Balai Sidang Universitas Terbuka (UTCC).