Siswantini, Wiwin and Ismulyaty, Sri (2014) Pengaruh Trust, Risk and Technology Acceptance Models terhadap Keputusan Nasabah dengan Minat Nasabah sebagai Variabel Intervening. In: Seminar Nasional UT 2014, 23 Oktober 2014, Universitas Terbuka Convention Center (UTCC).
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Abstract
According to the WDR research, the growth of Internet users in Indonesia reached 105 % per
year and is the highest growth among the countries in Asia after China ( Boerhanoeddin,
2003, in the Ainur, 2007). There are six reasons why the internet is so popular technology.
The sixth reason is to have internet connectivity and a broad range, can reduce
communication costs, lower ransaction costs can reduce agency cost, interactive, flexible, and
easily, as well as having the ability to quickly distribute knowledge. The purpose of research
is to determine the effect of trust , risk and technology acceptance models, perceived case of
use , perceived usefulness , perceived of credibility, the customer interest in using internet
banking? And how to influence customers' interest in the use of internet banking to the
decision in dealing with internet banking? As well as how to influence customers' interest in
using internet banking mediate the relationship between trust, risk and technology acceptance
models with decisions in dealing with internet banking ? Discussion of the results of this
research can take the conclusion as follows trust affects customers 'interest in using internet
banking, risk affect customers' interest in using internet banking, case of use, perceived
influence on customers 'interest in using internet banking, usefullnes perceived influence on
customers' interest in using internet banking, perceived credibility of an effect on interest
customers to use internet banking, customer interest in using internet banking affect the
decision in the transaction, interest in the use of internet banking customers can mediate the
relationship between trust, risk and technology acceptance models with decisions in dealing
with internet banking.
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Additional Information (ID): | fekonisip22654 |
| Uncontrolled Keywords: | trust, risk and technology acceptance decision model customer, customer interest as an intervening variable |
| Subjects: | 300 Social Science > 330-339 Economics (Ilmu Ekonomi) > 332.17 Banking Services (Layanan Bank) |
| Divisions: | Prosiding Seminar > Seminar Nasional UT |
| Depositing User: | Praba UT |
| Date Deposited: | 02 Nov 2016 01:26 |
| Last Modified: | 19 Oct 2018 02:33 |
| URI: | https://repository.ut.ac.id/id/eprint/5087 |
