Items where Author is "Aditiansyah, Ismawan"

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Aditiansyah, Ismawan (2016) Peningkatan Loyalitas Pelanggan Melalui Kualitas Pelayanan Dan Ragam Jasa Dengan Trust Sebagai Variabel Moderating (Kasus Konsumen Jasa Transportasi Ojek Online). In: Seminar Nasional VIII 2016 Fakultas Ekonomi UT: Challenge and Strategy Faculty of Economics and Business in Digital Era, 24 November 2016, Balai Sidang Universitas Terbuka (UTCC).

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