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Items where Author is "Lumi, Wailan MJT"
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Lumi, Wailan MJT (2013) Pengaruh Strategi Servqual dan Kepercayaan terhadap Keputusan Pembelian serta Loyalitas Konsumen Ritel Hipermarket XYZ Lebak Bulus-Jakarta. Masters thesis, Universitas Terbuka.