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Items where Author is "Noviyanti, Laura Cecilia"
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Thesis
Noviyanti, Laura Cecilia (2007) Analisis Persepsi Pasien Rawat Inap tentang Kualitas Pelayanan (Service Quality) terhadap Keputusan Memilih Rumah Sakit Umum Pusat Haji Adam Malik Medan. Masters thesis, Universitas Terbuka.