Items where Author is "Permana, Nurman Adhi"

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Thesis

Permana, Nurman Adhi (2007) Efek Perbaikan Kualitas layanan Secara Terus Menerus Terhadap Kepuasan Konsumen Dalam Membangun Loyalitas Konsumen Pada PD Pasar Jaya. Masters thesis, Universitas Terbuka.

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