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Items where Author is "Sagala, Syaiful"
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Thesis
RAHARDJO, and Djaenuri, Aries and Sagala, Syaiful (2008) Strategi Manajemen Dalam Mewujudkan Kualitas Layanan di PT Telekomunikasi Indonesia (TBK) Sumatra Utara. Masters thesis, Universitas Terbuka.