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Husnaeni, and Sugilar, and Sanjaya, I Made Gunawan (2012) Pemanfaatan Layanan Dukungan Melalui Twitter @UT_Makassar Untuk Meningkatkan Retensi Mahasiswa UPBJJ-UT Makassar. Project Report. Universitas Terbuka, Makassar.
Atjo, Nurliani and Sylvana, Andi and Sanjaya, I Made Gunawan (2018) Innovation Of Competency Development For Accelerating Tutor Performance At Universitas Terbuka Through Tutor Accreditation Program (PAT- UT). In: AAOU Annual Conference 2018, 22-27 October 2018, Melia Hotel, Hanoi, Vietnam.
Sanusi, Nina Utami Y and Sanjaya, I Made Gunawan and Sylvana, Andi (2017) UT Website User Satisfaction Improvement Model Based on Perceived Usefulness, Perceived Ease of Use, Perceived Information Quality and Perceived System Quality (Case Study on Page www.ut.ac.id). In: AAOU Annual conference, 27-29 October 2017, Royal Ambarukmo Hotel Yogyakarta, Indonesia.
Sylvana, Andi and Sanusi, Nina Utami Y and Sanjaya, I Made Gunawan (2017) Implementation of The Benefit Model (Usability) in Improving User Satisfaction with Academic Information System Service at Universitas Terbuka. In: AAOU Annual conference, 27-29 October 2017, Royal Ambarukmo Hotel Yogyakarta, Indonesia.
Sylvana, Andi and Sanjaya, I Made Gunawan (2017) An Analysis on Students Preferences for Online Examination System (SUO): A Study on UT Students at UPBJJ-UT Makassar. In: AAOU Annual conference, 27-29 October 2017, Royal Ambarukmo Hotel Yogyakarta, Indonesia.
